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Tourism and Customer Support Officer

21/09/2026
09/10/2026
$78,391.00 - $78,391.00
Permanent
Penola
Tourism & Hospitality

Based in the heart of South Australia's picturesque Limestone Coast, Wattle Range Council manages over $250 million of community assets and provides hundreds of diverse services to its local community. This position is just one of 70 different roles within a team of over 160 dedicated employees. If you are interested in a career path that includes a competitive salary package, employment conditions that support a healthy work/life balance, and ongoing training opportunities that are designed to enhance your professional development - we'd love you to apply.

What We Offer

  • Healthy Lifestyle Program including annual Flu vaccinations
  • Flexible Working Arrangements, including rostered days off for full time employees
  • Income Protection
  • Learning and development opportunities, including tertiary assistance
  • Employee Assistance Program (EAP)
  • Salary Sacrificing

Job Description

Wattle Range Council has an exciting permanent part-time role based in Penola. With 24hrs available across morning and afternoon shifts.

This position provides specialist advice and administrative support to Council's tourism and customer service functions. 

  • Provide advice, training and support to Council workers on their tourism and customer service responsibilities.
  • Administer Council's visitor information centre, event management, caravan park and customer service systems and processes.
  • Analyse and report on key tourism trends to foster continuous improvement
  • Monitor, maintain and comply with all of Council's policies, procedures and legislative requirements within assigned delegations of authority
  • Perform other functions as directed by the Community Development Manager.
     

Desired Skills and Experience

Relevant industry experience in tourism and/or customer service

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